Return/Exchange Policy: Defective products: On most products we will accept return of defective product for replacement for up to 90 days after the date of the invoice.  If a product has a longer warranty period, it will be indicated in the product description on the web site. All returns require a return authorization number (RA #). Contact us for an RA #. The cost of shipping the product back t Netpeddler will be paid by the customer.For your protection we recommend  that they be shipped with tracking information and insurance. If it is sent by postal service, use delivery confirmation and insure the package. If using UPS you can use regular ground service. It is not necessary to insure packages of value of $100 or less. Over the $100 value insure the package. The cost to ship the replacement (s) back to you will be paid by Netpeddler. If an item is returned to us and found to work, the customer will be charged return shipping charges. Also, the item must not show signs of abuse or misuse and all parts and accessories must be included..

Exchanges: We will accept products back for exchange within 60 days after the date of the invoice with a 15% exchange fee. Please note that this does not apply to all of our products. Certain items can not be exchanged, Each product returned for exchange must be in it's original condition and ready to go back on the shelf or a higher fee may apply.This includes the item and it's packaging and accessories.All exchangs require a return authorization number.  (contact us for a RA number. The cost of shipping the product back to Netpeddler will be paid by the customer. For your protection we recommend they be shipped with tracking infomation and insurance. If it is sent by parcel post use delivery confimation and insure the packag. If using UPS you can use regular ground service. Insuranc is not needed unlss the shipment exceeds $100 in value. The cost to ship the new products will be paid by the customer.

Returns: We will accept products back for return within 30 days of the dat of the invoice with a 30% restocking fee. Please note that that does not apply to all products. Certain items cannot be returned.Each product must be in it's original packaging and ready to back on the shelf or an additional fee may apply. This includes the item and it's packaging. All returns require a return authorization number. Contact us for a Return authorizaion number. The cost of shipping the item back to Netpeddler will be paid by the customer.  For your protection, we recommend that they be shipped with tracking information and insurance. If it is sent by postal service, use delivery confirmation and insure the package. If going by UPS, you can use regular ground service. Insurance is not needed unless the package value exceeds $100.